• Client:
    Dexcom
  • Industry:
    Life Sciences
  • Project:
    Product Design
  • Services:
    UX Strategy and Design, Design Operations Consulting, Information Architecture, Interaction Design for Mobile and Wearable, Design Systems and Documentation, Documentation Architecture

Great Design AND Business Growth for Next Generation of Diabetes Management Technology.

FreshForm supported the UX and UI design of Dexcom G7, a real-time glucose monitoring device for people with diabetes.

Their approach was to simplify complex information and deliver a user-friendly product through a holistic approach that covered all aspects of the design and development process, including user interface design, accessibility guidelines, navigational structure, and instructional design.

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Results

25% Revenue Increase

Initially forecasted at 20%, Dexcom now forecasts 2023 revenue to rise 25% G7 launch with sales expected to reach $3.5 billion to $3.7 billion for the full year.

Recognition for Great Design

G7 product received the Consumer Technology Award at the Core77 Design Awards 2023. This is exactly our mission: To create business value through uniquely meaningful designed experiences.  

Significantly Improved Usability

Usability study shows G7 has low cognitive burden for older adults compared to previous CGM systems. Simplifying glucose monitoring demonstrated a strong likelihood of improved diabetes management outcomes.